Shipping and delivery
1. Organic Earth provide our own courier companies. as well as Australia Post. We will arrange freight through these companies for you unless you require shipping through your own courier. If you wish to use your own courier we cannot be held responsible for loss or damage once goods leave our warehouse.
2. There is a flat fee of $9.50 for postage & handling that can be purchased from our products and skin concerns page so we can process your order and post it to you quickly.
3. . We use Australia Post where the customer specifically requires delivery to a PO Box as most of the major courier companies will not deliver to PO Boxes. The customer will therefore assume all risk in situations such as these.
4. All orders must be checked & lodged within 7 days of receipt & any claims, errors, or discrepancies must be reported immediately.
5. Goods being held, stored, or penalties incurred in processing International orders will be passed on to the buyer/importer before the order is dispatched.
